NextGen® Enterprise EHR 5.9.3 (formerly called NextGen Ambulatory EHR)

The Health IT module(s) is 2015 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Holds Certificate No: 15.04.04.2054.Next.59.06.1.190221, Certification Date: Feb. 21, 2019, Effective Date: 2015 Edition

  Visit NextGen Healthcare for full certificate and disclosure requirement details at https://www.nextgen.com/certifications 

©2018 Topaz Information Solutions® . All rights reserved.

Support and Client Services:

 

  • Maintenance and Support Agreement - includes product upgrades, enhancements, and hotfixes

  • Direct client service Product Architect with a backup resources

  • Robust ticketing system to manage support needs

  • Support and Client Services are available 24 hours and 7 days per week.

  • Standard business hours are 8:30 AM to 5:30 PM (All Time Zones).

Compliance and Business Operations

 

  • Business Process Improvement Services

  • HIPAA Security and Risk Asssesment

  • Penetration Testing

  • Standard Operating Procedures and Protocols

Product Development & Quality Assurance:

 

  • Product Deployment - Manage process for product deployment including roadmap and product releases and management of deployment into client environments

  • Training - Developing and updating training materials for development and product changes (job aids, recorded sessions, discovery and technical documentation)

  • Communication - Structured internal and external communication of product enhancements, bug fixes, release notes, and system requirements

  • Quality Assurance - Ensuring all Topaz Information Solutions & NextGen product offerings are thoroughly tested using industry standard testing protocols and tools

Implementation Services:

 

  • Project Management Services 

  • System Installation 

  • System Configuration Training and Assisted Build 

  • Content Review Sessions 

  • Data Conversion

  • Quality Assurance 

  • Content & Claims Testing 

  • Super-User Training 

  • Go-Live Support